FREE DELIVERY ON ORDERS OVER £300
CALL US 07867 807604

Save UP TO 24% with Bulk Orders

Save on VAT and enjoy even better value with our bulk order pricing. Ideal for VAT registered customers, bulk purchasing lowers your cost per bale while ensuring reliable yard delivery. Contact our team today to arrange your order.

FREE DELIVERY ON ORDERS OVER £300
GET 10% off ON YOUR FIRST ORDER OVER £100
GET £25 OFF WHEN YOU SPEND £500+

WAYS TO GET IN TOUCH WITH US

Our Location:
Glebe House, Heath Lane, Lincolnshire, NG32 3QB
Phone Number:
07867 807604
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FREQUENTLY ASKED QUESTIONS

Where do you deliver?

We deliver within a 40-mile radius of our Lincolnshire base (NG32 3QB). Orders placed outside this area will be cancelled and refunded. If you are unsure whether your address falls within our delivery zone, please contact our team before placing an order.

How much does delivery cost?

Delivery is free on orders over £300 when you apply the code FREEDELIVERY at checkout. A standard delivery charge of £25 applies to orders below this amount.

When will my order arrive?

We will contact you shortly after your order is placed to arrange delivery. Orders are delivered on an agreed date and time within 7 business days of the order date.

My yard has restricted access — can you still deliver?

In many cases, yes. We operate a range of trailer sizes to help us reach yards with tighter entrances or limited access. If you have any concerns about access, please contact us before ordering so we can ensure the most suitable vehicle is arranged.

Do I need to be present for delivery?

Not always. Many customers provide clear instructions for a safe unloading area. Please include any important delivery notes in the Additional Information box at checkout.

Can I request a specific delivery day?

Where possible, we will work with you to arrange a convenient delivery window and will confirm the details after your order is placed.

What payment methods do you accept?

We accept secure online payments for a quick and convenient checkout. Alternatively, you may pay by:

• Cash on delivery
• Bank transfer

Orders using these payment methods must be placed through our manual order form.

Why do some orders need to be placed manually?

Manual orders allow us to arrange alternative payment methods, coordinate collections, and manage any specific delivery requirements to ensure everything runs smoothly.

When should I use the manual order form?

Please use the manual order form if you wish to:

• Pay by cash or bank transfer
• Arrange a collection
• Discuss delivery access
• Place a larger or more complex order

Our team will guide you through the process.

Can I collect my order instead of having it delivered?

Yes — we offer pre-arranged collection from our Lincolnshire location. Collection orders must be placed via the manual order form so a suitable time can be organised.

Do you offer better pricing for bulk orders?

Yes — bulk orders typically provide better value per bale and are ideal for professional yards or customers managing multiple horses.

I am VAT registered — can I claim VAT back?

Yes. We are VAT registered, so if you are also VAT registered you can reclaim VAT on all eligible products in line with current regulations.

Bulk purchasing can therefore provide an additional financial advantage for VAT registered businesses.

Who typically places bulk orders?

Bulk orders are popular with:

• Professional yards
• Livery stables
• Trainers
• Breeders
• Customers with several horses

If you require ongoing supply, our team will be happy to assist.