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Privacy policy

Effective Date: 15/02/2026

Bedding4Horses (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or interact with our business.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, you agree to the practices described in this policy.

1. Who We Are

Bedding4Horses is a United Kingdom–based supplier of equine bedding products and is the data controller responsible for your personal data.

Business Details:

Bedding4Horses
United Kingdom
VAT Number: 500114764

For any privacy-related enquiries, please contact us using the details provided on our website contact page.

2. Personal Data We Collect

We collect personal data necessary to operate our business and provide our products and services.

Information You Provide to Us

You may provide personal data when you:

Submit an enquiry
Request a quotation
Place an order
Arrange delivery or collection
Contact us by email, phone, or website form

This information may include:

Name
Email address
Telephone number
Billing and delivery address
Business name (where applicable)
Order details
Records of communications
Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device information
Pages visited
Date and time of access
Referring website addresses

This information helps us maintain website security and improve functionality.

3. How We Use Your Personal Data

We use personal data for legitimate business purposes, including to:

Process and fulfil orders
Arrange deliveries or collections
Respond to enquiries
Provide customer support
Maintain accurate business records
Improve our website, products, and services
Detect and prevent fraud
Comply with legal and regulatory obligations

We do not sell personal data to third parties.

4. Lawful Bases for Processing

Under UK data protection law, we rely on the following lawful bases:

Contractual Necessity – to fulfil orders and provide our services.
Legitimate Interests – to operate, manage, and improve our business, provided these interests are not overridden by your rights.
Legal Obligation – to comply with tax, accounting, and regulatory requirements.
Consent – where required by law, including for certain cookies or marketing communications. You may withdraw consent at any time.

5. Sharing Your Personal Data

We share personal data only where necessary and with appropriate safeguards in place.

Recipients may include:

Delivery and logistics providers
Payment processors
IT and website hosting providers
Professional advisers such as accountants and legal advisers
Regulatory bodies or law enforcement agencies where required by law

All third parties are required to respect the security of your personal data and process it in accordance with applicable laws.

6. International Data Transfers

Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, such as adequacy regulations or approved contractual clauses, to protect your information.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, and reporting requirements.

Retention periods typically include:

Financial transaction records — retained in line with UK tax requirements
Customer and order records — retained for legitimate business purposes
Technical data — retained for security and analytics

When personal data is no longer required, it is securely deleted or anonymised.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or alteration. These measures include secure systems, restricted access, and password protection where appropriate.

While we take reasonable steps to safeguard your information, no method of electronic transmission or storage is completely secure.

9. Your Data Protection Rights

Under UK data protection law, you have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request erasure of your personal data
Restrict or object to processing
Request the transfer of your data to another party (data portability)
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us via our website.
You also have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
https://ico.org.uk

10. Cookies and Electronic Communications

Our website may use cookies and similar technologies to ensure proper functionality, analyse website traffic, and enhance user experience.
Where required by law, we will request your consent before placing non-essential cookies on your device.

You can control cookie preferences through your browser settings.
We will only send marketing communications where permitted by law, and you may opt out at any time by following the unsubscribe instructions or contacting us directly.

11. Third-Party Websites

Our website may contain links to third-party websites. We do not control these websites and are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal data.

12. Children’s Privacy

Our products and services are not directed toward children, and we do not knowingly collect personal data from children.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. The latest version will always be available on this page with the updated revision date.